Community Engagement

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If you have questions or ideas about the future, we would be happy to hear from you.  Please fill out the form below to reach the project team. 

Frequently Asked Questions

Why buy the mall?

The mall property had multiple owners, with anchor stores owned by their respective companies and the mall core owned separately by its operator.  Multiple owners added complexity and ultimately presented an uncertain future for the property.  The Village’s acquisition of the mall (all but the former Kohl’s) essentially removed these complicating factors, which in turn allows for planning the future with purpose.  As owner, the Village can directly shape the next chapter of this vital portion of the community by seeking highly experienced developers to build back with intention.          

Why demolish the mall?

While structures can sometimes be thoughtfully reused, the mall had a very specific commercial purpose from a distinct era of shopping, making successful adaptation to serve multiple uses and to meet today’s consumer preferences particularly challenging.  With aged buildings, deteriorating infrastructure, and the limitations of an outdated format, building new market-driven projects tailored to their specific uses will be more cost-effective and ultimately lead to better physical results.

What is the status and is there a timeline?

The mall closed in 2024.  Demolition was largely completed in 2025.  Initial analysis to determine needs for core new infrastructure (primary streets, water mains, sanitary sewers, and stormwater management) will be completed in 2026, and the design for Public Safety Center No. 3 (PSC3), the future home of the West Dundee Police Department, will be completed in 2027.  With planning for new primary infrastructure and PSC3 in the works, the Village can market the property and make requests for qualifications and/or proposals from developers with proven track records.  Anticipated as a series of projects, it is expected that full buildout could take more than a decade.       

Will the effort to reinvest in Spring Hill improve the local economy?

The mall’s declining popularity over time and new regional options (particularly the Randall Road corridor) led to a dramatic reduction in sales-related taxes, a key source of revenue for funding municipal operations.  Store closures/vacancies coupled with a lack of investment reduced value, which negatively impacted the amount of property tax the Village received.  The proactive effort to facilitate new development is intended to produce long-term economic vitality, with new projects on site increasing property value (and therefore tax) and creating the conditions to generate noteworthy new direct revenues, including sales and food-and-beverage taxes.  A new mixed-use Spring Hill has the potential to reestablish the area as an economic engine.           

What is the status and is there a timeline?

The mall closed in 2024.  Demolition was largely completed in 2025.  Initial analysis to determine needs for core new infrastructure (primary streets, water mains, sanitary sewers, and stormwater management) will be completed in 2026, and the design for Public Safety Center No. 3 (PSC3), the future home of the West Dundee Police Department, will be completed in 2027.  With planning for new primary infrastructure and PSC3 in the works, the Village can market the property and make requests for qualifications and/or proposals from developers with proven track records.  Anticipated as a series of projects, it is expected that full buildout could take more than a decade.